Product FAQs

  1. I have a trip planned which will entail a lot of walking. What KEEN shoe style is the best for my needs?
  2. Does KEEN make a backpacking boot?
  3. Does KEEN offer shoes that are completely Vegan/Non-Leather?
  4. I need a single shoe. Can you help me?
  5. What is the difference between the Newport and Newport H2?
  6. What exactly is the Metatomical footbed and what does it do?
  7. Which KEEN styles work best with aftermarket insoles or my own orthotics?

Our Trailhead category is designed specifically for trail running and extended walking and hiking. Many shoes in the trailhead category also fit a bit more snugly, with performance and support built into the design. Our BLVD and Marketplace categories have shoes best suited for urban strolling, although most will also stand up to extended walking. When deciding on what shoe to select, consider the following criteria:

  • Environment: climate and terrain. Will you need insulation or a waterproof membrane in the shoe upper?

  • Activities: what will you be doing, and for how many hours a day? Is your body already used to this kind/amount of activity?

  • Fit: this is the most important item of all. Poorly fitting shoes may cause blisters, unhappy feet and legs no matter how wonderful they are in other respects.

The best approach is to speak directly with a good shoe fitter at your local KEEN dealer. Provide as much information as you can about your needs. You should be able to find the perfect KEEN shoe for your trip.

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Take a look at the mid-cuff height boots in our Trailhead category of day hiking styles. The Targhee II Mid has a great track record of loaded hiking all over the globe. A day hiker is not technically a backpacking boot. What defines a backpacking boot depends on whom you ask. Backpackers usually look for a stiffer, heavier sole, designed to support more weight (you and your loaded pack weigh more than you and a small satchel). The upper is often less flexible than a day hiker. The uppers are usually quite stiff with a medium to very stiff outsole. Such boots take a bit of time to break in and get comfortable in. Consider the following: 1) How heavy is your pack? 2) What kind of terrain are you planning on hiking, and in what climate? 3) How much time do you have to break in your boots? (If you're going on a trip next weekend, buying brand new traditional hiking boots is not advisable.) 4) Which shoes/boots fit you the best? This is the most important item of all. Shoes that don't fit well cause blisters, pain and fatigued legs. This is more important than any other feature or benefit the boot may offer. The best approach is to have a knowledgeable shoe and boot fitter assist with finding the perfect boot for your needs, well in advance of when you need them.

Current vegan styles vary from season to season. One mainstay vegan option is the original Ventura Canvas shoe. The upper features organic canvas while the foot bed is constructed from a combination of cork and natural latex. The Ventura is finished with a natural rubber outsole and recycled eyelets, making it possibly the perfect earth and animal-friendly shoe. Feel free to contact us directly by email or phone and we’ll list the other vegan styles currently available. Please note that even though KEEN vegan styles do not contain any leather products, we cannot guarantee that the glues and solvents used in construction are 100% vegan. We are currently working on finding a more ecologically friendly alternative. We appreciate your commitment to supporting ecologically and animal friendly products. For those products containing leather, all the material comes from the US and is a bi-product of the beef or dairy industry. Furthermore, we source our leathers only from those tanneries adhering to certified environmental quality and humanitarian standards and regulations.

KEEN is not equipped to provide single right or left shoes for amputees, lost single shoes or other reasons.

What is the difference between the Newport and Newport H2?

Both the Newport and Venice sandals come in standard or H2 versions. The standard Newport and Venice have leather uppers, while the H2 models feature synthetic (polyester webbing) uppers. Both are fine for use in and out of water, but if you plan on submerging them on a regular basis, the H2 is a better choice – the nylon webbing upper and rubberized foot bed dry faster, absorb less water and subsequently stay lighter during water use. Finally, the nylon webbing straps will not expand when wet.

What exactly is the Metatomical footbed and what does it do?

KEEN footwear equipped with the Metatomical foot bed features an insole and last that are anatomically designed to provide better support. They are built around the overall shape of the foot with special emphasis on the first metatarsal joint (big toe). The term Metatomical is a fusion of metatarsal and anatomical.

Which KEEN styles work best with aftermarket insoles or my own orthotics?

Many of our shoes feature removable insoles. Add in the roomy KEEN toe box and you have shoes ready for aftermarket insoles. Custom orthotics are compatible with any shoe featuring our removable, Metatomical foot bed and most styles with a fully enclosed heel cup (not just a strap around the heel) are custom orthotic-compatible. Although your custom insoles should fit, we strongly encourage you to make certain the KEEN insoles are in fact removable and then test fit your orthotic in the shoe before making your purchase.